Contact and Support

Contact UniSee

Use this page for support, billing questions, refund requests, account issues, product questions, creator economy partnerships, and business contact.

Last updated: May 20, 2026

Primary contact path

Support email: support@unisee.ai

For the fastest response, include your account email, the affected page, request ID if available, screenshots, and the exact time the issue happened.

For billing or refund questions, include the checkout email, pack amount, and approximate payment time. Do not send passwords, private keys, or sensitive payment card details.

Company information

Company
Shenzhen UniSee AI Technology Co., Ltd.
Product
UniSee AI Creator Platform
Support route

Generation support

Use this for failed, empty, stuck, duplicated, or incorrectly charged generations in Create, Studio, or Projects.

Billing support

Use this for missing credits, checkout issues, top-up confirmation, refund review, or pricing questions.

Business contact

Use this for partnerships, creator programs, investor conversations, enterprise pilots, and marketplace collaboration.